Global Network Operations Centre (G-Noc)
Global Network Operations Centre (g-NOC) of Employees Provident Fund Organisation(EPFO) was launched by Union Ministry of Labour & Employment.
• The g-NOC is expected to function as the nerve centre of all the IT operations of the Organisation.
• It would not only be monitoring the IT functioning of the EPFO but shall also be the nodal point for handling trouble-shooting as well as detecting and preventing all external threats such as virus attacks or hacking attempts.
• To monitor and protect ever expanding large database of EPFO, a 24X7 functioning centre needs to keep track of all the functioning of IT based services.
• g-NOC shall also be a key instrument to keep a watch on all external service providing agencies from perspective of SLA implementation such as band-width utilization, performance of storage systems, servers, network, security and software applications.
• Since EPFO has envisaged zero data loss architecture for the upcoming centralized IT infrastructure, it is envisaged that this g-NOC would be the backbone of all IT based services. The entire control is being established from this g-NOC.
• The g-NOC shall be used not only to monitor the technical performance of all the field office level technical but also HR requirements.
• g-NOC would also be used to intimate and initiate the assessment of primary technical training needs for all technical personnel all across the field locations.
• In this manner the g-NOC would work towards enhancing the technical performance of EPFO personnel and ensure that the EPF officials are up-to-date with the technical environment of the country and the requirement that are needed to better the services of EPFO.
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